Privacy Policy

Last updated: 5/1/2026

1. Information We Collect

We collect information that you provide directly to us. This includes when you fill out a form, request an audit, subscribe to our newsletter, engage with our AI systems, or communicate with us. The types of information we may collect include your name, email address, phone number, business details, and any other information you choose to provide.

2. Automatic Data Collection & Cookies

When you access or use our website, we automatically collect information about you, including log information, device information, and location information. We and our service providers (including Meta and Google) use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website to improve your experience and deliver targeted advertising.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and digital infrastructure
• Process your requests and deliver comprehensive marketing audits
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, offers, and marketing strategies
• Monitor and analyze trends, usage, and activities in connection with our services

4. SMS & Communication Policy

By providing your phone number, you consent to receive text messages (SMS) from Onyx Scales LLC regarding your inquiries, service updates, and marketing communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

5. Sharing of Information

We do not sell your personal data. We may share information with trusted third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (such as GoHighLevel CRM infrastructure, payment processors, and analytics providers).

6. Data Security

We implement industry-standard technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Contact Us

If you have any questions or comments about this notice, you may email us at:

• Email: carson@onyxscales.com
• Phone: 256-504-7801