1) Program Name & Description
Program Name: Onyx Scales — SMS Notifications
Description: By opting in, you may receive text messages from Onyx Scales LLC that can include (as applicable)
appointment confirmations, scheduling updates, service notifications, follow-ups, and occasional business-related messages you request.
2) Opt-Out Instructions
You can cancel the SMS service at any time. Simply text STOP. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
3) Rejoining Instructions
To rejoin after opting out, sign up as you did initially (for example, by submitting a form with the SMS checkbox selected), and we will resume sending SMS messages to you.
4) Help Instructions / Customer Support
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly:
- Support Email: [email protected] (replace if different)
- Support Phone: 256-504-7801 (replace if different)
- Business Name: Onyx Scales LLC
5) Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
6) Message & Data Rates + Frequency
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
7) Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy: Privacy Policy (replace with your live URL).
8) Compliance with Industry Standards
Our messaging program is intended to align with applicable carrier requirements and industry standards for messaging programs, including guidance published by recognized industry organizations.
9) Legal Compliance Note
These Terms are provided for informational purposes and should be reviewed by your legal counsel to ensure they are appropriate for your specific business and messaging use case. If any provision is found unenforceable, the remaining provisions remain in effect.
10) Effective Date & Updates
Effective Date: 2026-01-09 (update as needed). We may update these Terms from time to time. The most current version will be posted on this page.